This is not an argument
that Salesforce is bad.
Salesforce earned its position. If you need custom objects, Apex, several clouds on one customer record, or a partner to build something specific, nothing here competes and you should stop reading. The comparison that is worth having is narrower. A lot of growing teams are paying for an edition they use a fraction of, waiting on a configuration project, and running the real pipeline in a spreadsheet beside it. For those teams the question is not whether Salesforce is good. It is whether they needed a platform at all.
A platform to build your business on
Built for organisations with complexity to model and the people or partners to model it.
- Custom objects, Flow and Apex
- Sales, Service, Marketing and Revenue on one record
- AppExchange and a global partner network
- Agentforce for agentic automation, priced separately
- Per user, per month, billed annually from Core up

A CRM and more, working today
Built for growing teams that want to sell rather than configure.
- CRM, pipeline and forecasting on every plan
- B2B prospect database and enrichment included
- Sequences, booking link and proposals included
- ANI, the built-in AI, with no add-on
- Set up in the free trial, not in a project
- Unlimited users on every plan
Key day-to-day differences
| Area | Salesforce | ![]() |
|---|---|---|
| First edition with quoting and forecasting | Pro Suite, $100 per user / month | Launch, $99 / month for the workspace |
| Team of five | $500 / month on Pro Suite, $975 on Core | $99 / month, unchanged |
| Email sequencing | Add-on, $50 per user / month | Included on every plan |
| Prospect database | Not part of Sales Cloud, add Data Cloud or a third party | Included on every plan |
| AI | Agentforce, $125 per user / month, bundled only on Max | ANI, included on every plan |
| Getting started | Commonly a configuration project | Same day, in the free trial |
| Ceiling | Very high. It is a platform | Sales only, by design |
Feature comparison
The first section below is where Salesforce wins, and it is first on purpose. If those rows describe your business, the rest of this comparison does not apply to you.
Where Salesforce is genuinely aheadRead this first · These are real advantages and no comparison page should hide them
If any of the rows below matter to your business, Salesforce is very likely the right choice and the rest of this page will not change that. A comparison worth reading has to be able to say so.
| Feature | Salesforce | ![]() |
|---|---|---|
| Depth of customisation | Objects, flows, Apex, its own platform | Custom fields and pipelines, not a platform |
| Partner and consultant ecosystem | Very large, worldwide | Empiraa implements directly |
| AppExchange and integration breadth | Thousands of listed apps | A focused integration set |
| Multi-cloud on one record | Service, Marketing, Commerce, Revenue | Sales only |
| Complex territory and approval models | Included | Territories and allocation, simpler by design |
| Enterprise governance and compliance depth | Included | Suited to growing teams |
| Track record at very large scale | Included | Built for growing businesses |
What each edition costs and includesPer user per month, annual billing · Signal is one workspace price
Salesforce renamed its Sales Cloud editions around 3 September 2026: Core, Advanced and Max replaced Enterprise, Unlimited and Agentforce 1. Prices below were read on 19 September 2026 in US dollars.
| Feature | Salesforce | ![]() |
|---|---|---|
| Entry paid edition | Starter Suite, $25 per user / month | Launch, $99 / month for the workspace |
| First edition with forecasting | Pro Suite, $100 per user / month | Every plan |
| Advanced forecast and pipeline management | Core, $195 per user / month | Weighted forecast, run rate and revenue gap |
| First edition with quoting | Pro Suite, $100 per user / month | Every plan |
| Email sequencing | Sales Engagement add-on, $50 per user / month | Every plan |
| Full CPQ | Revenue Cloud, a separate product from $150 per user / month | Products, pricing and quotes, not full CPQ |
| Premier support | Included at Core and above, 30% of net licence fees below it | Included |
| Annual commitment | Core, Advanced and Max are billed annually | Month to month available |
| Unlimited users | Every edition is per user | Every plan |
What a sales team needs day to daySalesforce assembles it from editions and add-ons · Signal includes it
| Feature | Salesforce | ![]() |
|---|---|---|
| CRM, contacts and pipeline | Every paid edition | Included |
| Built-in B2B prospect database | Data Cloud or a third party such as ZoomInfo | 2,000 fresh prospects a month on Launch |
| Contact and company enrichment | Through Data Cloud or a third-party provider | Included, no per-reveal credits |
| Email sequences | Sales Engagement add-on | Every plan, from your own inbox |
| Meeting scheduler | Salesforce Scheduler or a third party | Every plan, writes back to the deal |
| Proposals and quotes | Basic quoting from Pro Suite, full CPQ via Revenue Cloud | Every plan |
| Forecasting | Pro Suite and above, advanced forecasting from Core | Every plan |
| Time to first working pipeline | Commonly a configuration project | Same day, in the free trial |
AIAgentforce is powerful and separately priced · ANI is included
| Feature | Salesforce | ![]() |
|---|---|---|
| AI included in the base licence | Agentforce for Sales is bundled only on Max | ANI on every plan |
| AI add-on price | $125 per user / month for the Sales add-on | No AI add-on |
| Consumption-based AI charges | Flex Credits, consumed per interaction | ANI credits included in the plan |
| AI across prospecting and outreach | Depends on which clouds and add-ons you hold | One system, so one view |
| Agentic automation depth | Substantially deeper than ANI | Focused on sales next actions |
$100 for one person.
Or $99 for all of them.
Pro Suite is the first Sales Cloud edition with quoting and forecasting, at $100 per user per month. Signal Launch is $99 for the whole workspace. List prices read from salesforce.com on 19 September 2026, in US dollars.
Pro Suite edition
per user / month
billed annually. Core, with advanced forecasting, is $195.
What it costs as the team grows
$300
3 users
$500
5 users
$1,000
10 users
Priced on top of the licence
Sales Engagement, for email sequencing: $50 per user / month
Revenue Cloud, for full CPQ: from $150 per user / month
Agentforce for Sales: $125 per user / month, bundled only on Max
Premier Success Plan: 30% of net licence fees below Core, and included at Core and above
A B2B prospect database is not part of Sales Cloud at any edition. Teams add Data Cloud or a third-party provider such as ZoomInfo.
The full edition ladder
- Free Suite, $0
- Starter Suite, $25 per user / month
- Pro Suite, $100 per user / month
- Core, $195 per user / month
- Advanced, $395 per user / month
- Max, $550 per user / month

Launch plan
per month, whole workspace
unlimited users, no per-seat charge
What it costs as the team grows
$99
3 people
$99
5 people
$99
10 people
Nothing priced on top
Email sequences: included
Proposals and quotes: included
ANI, the built-in AI: included
Support and onboarding: included
2,000 fresh prospects a month and 150 contact reveals a week are part of the plan, not a data subscription beside it.
The full plan ladder
- Launch, $99 / month, unlimited users
- Drive, $249 / month, unlimited users
- Command, $549 / month, unlimited users
- Every limit is on the workspace, never per seat
- 14-day free trial, no credit card
- Month to month, or ten months for a year
Salesforce edition and add-on prices are list prices read from salesforce.com/sales/pricing, salesforce.com/products/cpq/pricing, salesforce.com/agentforce/pricing and salesforce.com/services/pricing on 19 September 2026, in US dollars. Core, Advanced and Max replaced the Enterprise, Unlimited and Agentforce 1 editions in a renaming around 3 September 2026. Enterprise agreements are negotiated and a large organisation will not pay list.
Empiraa Signal prices are the same number in AUD, USD, EUR and GBP, and Australian prices include GST. Check both vendors’ current pricing before you decide.
AI COMPARISON
Agentforce is more powerful than ANI.
It is also priced like it.
This is not a case where the lighter system quietly wins on capability. Agentforce does more than ANI does. The difference is that ANI is included in every Signal plan with no add-on and no consumption billing, while Agentforce is bundled only on the $550 edition and otherwise carries a per-user add-on and Flex Credits consumed per interaction.
Agentforce
- Agentic automation well beyond sales next actions
- Works across Salesforce clouds and custom objects
- Agentforce for Sales add-on at $125 per user / month
- Consumption-based Flex Credits on top
- Bundled only on the Max edition at $550 per user / month

ANI, AI across the sales workflow
- Find and surface relevant prospects
- Personalise outreach
- Plan follow-up
- Generate sales content
- Identify next actions
- Progress opportunities
Which platform fits your sales team?
Salesforce may suit you if:
- You need custom objects, Flow or Apex
- You want sales, service and marketing on one customer record
- You have a Salesforce administrator or an implementation partner
- Your approval, territory or forecasting model is genuinely complex
- You are large enough that a negotiated enterprise agreement changes the maths
- You are building applications on top of the CRM

Empiraa Signal may suit you if:
- You want a working pipeline this week, not after a configuration project
- Nobody on the team wants to administer a CRM
- You are paying for an edition you use a fraction of
- The real pipeline currently lives in a spreadsheet beside the CRM
- You want prospect data and sequences included rather than bought separately
- You would rather the price not move every time you hire
A sales system, not a platform to configure.
Working in the free trial
Import companies, contacts and deals, and run a real pipeline inside the 14 days. No implementation partner and no configuration project.
One price, whatever the team size
Launch is $99 a month for the workspace. Five people or fifteen, the invoice does not change and nothing is priced per seat.
Nothing sold on top
Prospect data, enrichment, sequences, scheduling, proposals, ANI and support are in the plan, not priced as add-ons or as a percentage of it.
FAQs
Not sure this comparison is fair? Ask ANI. It will tell you when the other one is the better fit.
Salesforce edition names, list prices, add-on prices and feature availability were read from salesforce.com/sales/pricing, salesforce.com/products/cpq/pricing, salesforce.com/agentforce/pricing and salesforce.com/services/pricing on 19 September 2026, in US dollars. The Core, Advanced and Max edition names date from a renaming announced around 3 September 2026. List prices are not what a negotiated enterprise agreement costs. Salesforce, Sales Cloud and Agentforce are trademarks of Salesforce, Inc. Empiraa is not affiliated with Salesforce.
If you need a platform, buy a platform.
If you need your team selling by Friday, that is a different kind of system. 14 days free, no credit card, unlimited users.
No credit card required
