Empiraa Privacy Policy

This Privacy Policy explains how Empiraa Pty Ltd (“Empiraa”, “we” or “us”) collects, uses, discloses, and protects information in connection with your use of the Service. Capitalized terms that are not defined in this Privacy policy have the meaning given to them in our Terms of Use.

What information we collect

We collect the following types of information about you:

Information you provide us directly: 
To create an account with Empiraa, you will be required to provide us with certain information, including personally identifiable information (“personal information”) such as a username, your first and last names, birthdate, phone number and email address. We may also collect personal information in your User Content posted to the Service, as well as in any communications you send to us in relation to the Service. We use this personal information to operate, maintain and provide the features and functionality of the Service to you, to communicate with you, and to address and respond to any questions or concerns you raise about the Service. If you don’t provide this personal information to us, you may not be able to access or use our Service or your experience using our Service might be impacted.

Information we collect from you automatically: 
We use tools and cookies to collect information sent from your browser about your use of the Service, including: (a) your IP address or proxy server IP address; (b) the dates and times of your visits to the Service; (c) the number of times you access the Service within a particular period; (d) the features of the Service you use; (e) the tasks, projects, teams and other links you click on; (f) how you interact with other users of the Service; (g) the types of files you upload to the Service; (g) your approximate geolocation. You can control or reset your cookies and other tracking technology through your web browser, however some features of the Service may be affected if cookies are disabled.
Information we collect from third parties: We may collect information about you from other sources including: (a) users of the Service (for example, other users of the Service may provide information about you in their User Content); third party service providers, social media platforms, public databases and other business partners: and (c) if you access our Service through a third party connection or login (eg, Google and Facebook), those third parties (to the extent authorized by you via your privacy settings with those third parties).

How we use the information we collect

We use the information we collect about you: (a) to provide you with the Service in accordance with the terms of the contract between us, including by enabling you and your authorised users to log into the Service, by operating and maintaining the Service, and by billing you for your use of the Service (b) to enhance your user experience including by remembering your log-in details and preferences, localising content, personalising any advertising; (c) to undertake analytics to measure traffic, usage trends and demographic patterns to improve the Service; (d) to communicate with you about the Service, including by sending you emails about any technical issues or security alerts; (e) to promote engagement with the Service, including by sending you emails about features and offers relating to the Service that we thinking you might be interested in (you can opt out of these; (f) to serve and measure the effectiveness of advertisements served on the Service; (g) to monitor activity on the Service that might be suspicious, fraudulent or otherwise in potential breach of our Terms of Use; (h) to comply with applicable laws or any reasonable requests from law enforcement or any other government agency; (i) to enforce our Terms of Use or otherwise protect the security and integrity of the Service; and (j) to exercise or protect the rights (including intellectual property rights) of Empiraa or its users.We are not in the business of selling information about you to advertisers or other third parties.

When we disclose information to third parties

Empiraa shares your information with its third-party service providers for the purpose of providing the Service to you, subject to the terms of this Privacy Policy and applicable laws. Some of the third parties with which Empiraa may share your personal information include service providers and business partners that assist Empiraa with functions such as: (a) billing and payment processing; (b) email services; (c) hosting and storage; (d) analytics; (e) security; and (f) advertising and marketing services. Empiraa may also share your personal information with third parties in circumstances such as (a) where we are required to do so as a result of a court order, subpoena or other legal requirement, or in response to a reasonable request from law enforcement or any other government agency; (b) where we believe that it is necessary to protect Empiraa, including in connection with the enforcement of our Terms of Use; and (c) where you have consented to us sharing your information with a third party for a particular purpose.

Sale of business

Empiraa may share your personal information with a purchaser or prospective purchaser of our business (or all or substantially all of our assets), and to their professional advisors, in connection with the purchase transaction. 

Where we transfer and/or store information

We store and process information in Australia and in other countries where our partners and service providers are located. In particular, we host information using cloud-based servers located in Australia. We take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws. To the extent required under applicable laws, you consent to the transfer of information to the countries where Empiraa’s partners and service providers maintain hosting or other information processing facilities.

How we keep information secure

We care about the security of your information and we use appropriate safeguards and access controls such as username and password authentication and data encryption to protect the integrity and security of all information collected through the Service. However, we cannot ensure the security of information transmitted to Empiraa, nor can we guarantee that information on the Service will not be accessed, disclosed, altered or destroyed.

How we manage security incidents

If any information under our control is compromised as a result of a breach of security, Empiraa will take reasonable steps to investigate the situation and, where appropriate or required by applicable laws, notify those individuals whose information may have been compromised.

Rights in respect of your information

You have the right to request access to personal information we hold about you, and to request the correction of any errors in that information. The laws of some countries grant certain additional rights in respect of personal information. For example, in certain circumstances users in the EEA additional have the right to: (a) request a structured electronic version of your information; (b) request the deletion of your information (or the restriction of access to it); and (c) object to our use of your information.To make a request in relation to your personal information, please contact us at privacy@empiraa.com.

How long we keep information

Following the termination of your account, Empiraa will retain your registration information for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, we will retain your information for the purpose of complying with our legal obligations and for backup and archival purposes. We may retain anonymized User Content indefinitely for internal product development purposes, as set out in our User Terms.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect our current practices and to comply with applicable laws. If we make any material changes to the way that we collect, use, store and/or share personal information we will notify you via a notice on our website and/or by sending you an email.

How to contact us

If you have any questions about this Privacy Policy, or if you wish to make a complaint, please contact us at privacy@empiraa.com.

Version 1.0 Effective May 2022

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