Empiraa

Agencies

New business beside the client work.

In an agency the people who sell are the people delivering, and they sell in whatever gaps the month leaves. Signal keeps the pipeline moving through those gaps: outreach that runs on its own, decks you can see being read, and retainers and projects priced from the same rate card.

14 days free. No credit card.

  • 14 days free
  • No credit card
  • Unlimited users
The Empiraa Signal Deck Hub with active decks, total views, open rate and average view time, and a list of decks with their status and owner

The problem

Everyone sells, so nobody owns it.

Which is fine until three people are half-running the same pitch.

Where it breaks

The pipeline is four inboxes

The strategy director has one conversation, the principal has another, and nobody can answer what is actually in play this quarter without a meeting to assemble it.

Pitches have three decision-makers

Marketing lead, procurement and someone senior who never takes the meeting. If your record holds one contact, you are pitching to a third of the room.

Retainers and projects get muddled

They are different revenue with different risk, and when they sit in one pile the forecast tells you very little about next year.

How it works

One pipeline the whole studio can see.

The agency

Everyone in it, because seats are free

Every plan includes unlimited users, so the account leads, the strategy director and the principal all work in the same pipeline. Nobody is left out to keep a bill down, which is how conversations end up in four inboxes.

  • Unlimited users on every plan, metered on the workspace
  • One record per client, whoever had the conversation
  • Owners on accounts, so two people never pitch the same prospect

More on the pipeline

The Empiraa Signal pipeline board with twelve deals across lead in, discovery, proposal, negotiation, closed won and closed lost, each card showing amount, company, close date and activity

Credentials and pitches you can see landing

Build the deck once, keep it current, and send it as a link. Views, open rate and time on it tell you whether the story worked, and a forward inside the client usually points at the person who actually signs.

  • Sent as a link, so an update reaches whoever already has it
  • Views and average view time per deck
  • Every contact in the pitch on the account, with their role

More on decks

A sales deck built in Empiraa Signal, open at its title slide, with slide navigation and a link to the public view

Retainers and projects, priced and forecast apart

Both come from one rate card so a quote is never out of date, and separate pipelines keep recurring revenue from being confused with one-off work. The forecast adds them up and the budget sits next to it.

  • Day rates, retainers and project scopes in one catalogue
  • Separate pipelines, because they do not close the same way
  • Budget, forecast and gap on one screen for the year

More on forecasting

The Empiraa Signal Portfolio screen with the yearly budget, progress against it, actual and forecast revenue, the gap, a budget versus actual chart by month, and run rate against budget

Getting started

Put the whole studio in it.

Four steps

  1. 10 minutes

    Add everyone

    Seats are free, so leaving people out only recreates the problem.

  2. 1 hour

    Collect the conversations

    Every live prospect anyone is talking to, in one pipeline.

  3. 1 hour

    Load the rate card

    Retainers, project scopes and day rates at current prices.

  4. 15 minutes

    Split the pipelines

    Retainer and project. They behave differently and should forecast differently.

Questions

Agency questions, answered.

Can everyone in the studio be in it?

Yes, and they should be. Every plan includes unlimited users, so account leads who sell occasionally are in the same pipeline rather than keeping their conversations in an inbox. See pricing.

Can I keep retainers separate from projects?

Yes. Use a pipeline for each, with their own stages and probabilities, and price both from the same rate card so the numbers still agree.

Can I tell whether a pitch deck was read?

Yes. Views, open rate and average time on the deck, per deck. A second visit is the clearest buying signal you get for free, and a forward tells you who else is in the decision. More on decks.

Does it replace our project management tool?

No. This is new business: the prospect, the pitch, the proposal and the forecast. Delivery, timesheets and invoicing stay where they are.

What happens when an account lead leaves?

The client history stays on the account rather than leaving with their inbox, so the next person picks up a relationship instead of introducing themselves to a client of five years. More on accounts.

How do we keep prospecting going when we are busy?

Set the sequences up before the busy month, not during it. They keep sending from your own inbox and stop the moment anybody replies, so the pipeline does not reset every time delivery gets heavy. More on sequences.

Question not answered here? Ask ANI and get a straight answer.

Keep new business moving while you deliver.

14 days free. No credit card. Unlimited users from the first minute.